SAP Knowledge Base Article - Preview

3823213 - Why did the PNR not Appear on our Cancel Queue after the User Cancelled the trip in Concur?

Symptom

The trip was cancelled in Concur Travel, however it did not appear to have been placed onto the expected agency's Cancellation Queue. Why did Concur Travel not queue the booking to the Cancel Queue?


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Environment

Travel > Reporting Travel > GDS

Product

Concur Travel all versions

Keywords

The trip was cancelled in Concur travel, however the PNR did not appear on the dedicated TMC Cancel Queue. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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