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SAP Knowledge Base Article - PreviewSymptom
As a result of a recent outage there may be reason to check if SAP Concur has under performed in relation to their SLA commitment. How can this be confirmed and what are the next steps?
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Keywords
A recent outage may have impacted Concur's SLA commitment. How can this be checked and who should you speak to about this? What is the Service Level Agreement Credit Request Process? , KBA , CON-CA-ADM , Administration , Problem
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