SAP Knowledge Base Article - Preview

3823287 - Why didn't I receive a status change email for my Request when it moved to the next step?

Symptom

I have the setting Send Email when the status of a request changes selected in my profile, but I didn't get an email when my approver approved my request.  Why didn't I get the email?


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Environment

Concur Request > Workflow

Product

Concur Request all versions

Keywords

User did not receive request status change notification via Email when the request status was changed as per the workflow step , KBA , CON-TRV-ADM-USR-PRO , Profile , CON-CA-USP-EMA , Email Addresses , Problem

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