SAP Knowledge Base Article - Preview

3823292 - Why are some of our expense reports still stuck on Payment Hold status even though they have attached receipts and marked as received?

Symptom

Our payment hold has been activated for years in our receipt handling set up and the limit is currently set to 0.


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Environment

Expense > Imaging/Receipts (Not E-Receipts)

Product

Concur Expense all versions

Keywords

We have several reports that remain placed on payment hold despite the user attaching the required receipts and our processors marking the receipts received. , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem

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