SAP Knowledge Base Article - Preview

3823293 - Error: HotelRes Error__188 Transaction error - please report - This credit card type (e.g. AmEx, Visa) is not supported by the hotel.</Description>

Symptom

The user was getting an error while booking a Tripsource Hotel reservation in Concur. The error returned in the logs is below;
HotelRes Error__188 Transaction error - please report - This credit card type (e.g. AmEx, Visa) is not supported by the hotel.
(German: 'HotelRes Error__188 Transaction error - please report - Dieser Kreditkartentyp (z. B. AmEx, Visa) wird vom Hotel nicht angenommen')


Read more...

Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Error received while booking Tripsource hotel , KBA , CON-MOB-TRV-HTL , Hotel , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.