3823332 - Why was a Higher Cabin Allowed on a Flight Segment that was under the Duration Time Allowed by the Rule?

We have a rule set to Allow Premium Economy when the condition of flight duration is more than 9 Hours (excluding layover)


However, Concur has allowed Premium Economy class when the condition was met only on the inbound.

Onward Flight duration is 8H 45Mins (1H 40Mins + 7H 5Mins)

Flight duration for return segments is 9H 55Mins (7H 55Mins + 1H 40Mins)

Why were these flights able to be booked with this rule set up as it is?

Client has the rule to Allow Premium Economy class cabin only if the flight duration is more than 9 hours. The rule has matched only for the return sectors, but Concur has allowed premium economy class on both sides (i.e. outbound and inbound flights). , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA-ADM-PAS , Policy Assistance , Problem