SAP Knowledge Base Article - Preview

3823338 - When a PNR is Agent-Claimed, will that affect the Import to the User's Trip Library?

Symptom

Passenger Name Record (PNR) was started in SAP Concur Travel, but later agent-claimed by Travel Management Company (TMC). Will the agent-claimed PNR have any affect on how it is imported (or if the PNR will successfully import) to the User's Trip Library in SAP Concur Travel?


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Environment

Travel > Reporting

Product

Concur Travel all versions

Keywords

KBA , CON-SRV-TRV-SUP-PAC , PNR Acquisition , CON-SRV-TRV-TLI , Trip Library , Problem

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