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SAP Knowledge Base Article - PreviewSymptom
When booking a trip, the following error message appears right after hitting the Search button starting with:
"Sorry, something went wrong. We have encountered a problem with your travel profile..."
In transaction logs the following error is captured:
<pre>Unsupported FormatString pattern: CustLoyalty data::XX#xxxxxxxxx-1.1</pre>
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Environment
Travel > Profile
Product
Concur Travel all versions
Keywords
When booking travel a generic error message is displayed. In GDS logs the following error message is captured: "Unsupported FormatString pattern: :CustLoyalty data" , KBA , CON-CA-USP , User Profile , Problem
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