3823463 - Error in logs: "@DocTypeCode="PSPT""

Symptom

When booking a trip, the following error message appears right after hitting the Search button starting with:

"Sorry, something went wrong. We have encountered a problem with your travel profile..."

The following error is captured in transaction logs:

@DocTypeCode="PSPT"]/@DocID)!= "") and ((//Profile/Traveler/Customer/Document[@OrderSequenceNo="2" and @DocTypeCode="PSPT"]/@ExpireDate)!= "") and ((//Profile/Traveler/Customer/Document[@OrderSequenceNo="2" and @DocTypeCode="PSPT"]/@DocIssueCountryCode)!= "")) then concat("PSPT-"

Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

User is unable to book. In logs we find a sequence of errors: @DocTypeCode="PSPT"]/@DocID)!= "") and ((//Profile/Traveler/Customer/Document[@OrderSequenceNo="2" and @DocTypeCode="PSPT"]/@ExpireDate)!= "") and ((//Profile/Traveler/Customer/Document[@OrderSequenceNo="2" and @DocTypeCode="PSPT"]/@DocIssueCountryCode)!= "")) then concat("PSPT-" , KBA , CON-CA-USP , User Profile , Problem

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