SAP Knowledge Base Article - Preview

3823474 - How can I search or look for a case in Support portal?

Symptom

As an Authorised Support Contact (ASC), how do I access my support cases?


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Environment

Expense > Concur Support Portal

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

Admin is not able to see the case on the Support Portal to reply or add comment on it , KBA , CON-CA-ADM , Administration , Problem

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