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SAP Knowledge Base Article - PreviewSymptom
User selected an specific seat during the booking process. However, when the reservation is completed, the seats assigned are changed.
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Environment
GDS > Shop & Book
Product
Concur Travel all versions
Keywords
Seat assignment changed after the booking is completed. There are several reasons why this happen, such as airline reassigning seats, unmatched seat preferences, agency routines or GDS connection errors. , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem
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