SAP Knowledge Base Article - Preview

3823541 - Why does employee ID/Login ID show differently in the User admin search result and with in the User profile?

Symptom

The user's Employee or Login ID is showing different in User Administration than what is populating on their expense reports? The one in Expense is incorrect. How can I fix this?


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Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Resolving an issue with Employee IDs not matching in Travel and Expense Profiles. There will be visible difference after searching using Travel filters versus Expense filters Error message: 'Cannot insert duplicate key in object 'dbo.CT_EMPLOYEE'. The duplicate key value is (XXXX)' , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem

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