Symptom
In our workflow, we have below three steps. One user can skip both Manager Approval and HR Approval step, but when he submits request, TMC didn't receive email notification even though Agency Approval Notification is configured in both steps.
1. Manager Approval (Agency Approval Notification ticked)
2. HR Approval (Agency Approval Notification ticked)
3. TMC Agent
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Environment
Request > TMC Email
Product
Concur Request all versions
Keywords
Agency Approval Notification in workflow step is not triggered , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem
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