SAP Knowledge Base Article - Preview

3823621 - Why am I missing the Chat with a Live Agent option?

Symptom

I'm not seeing the Chat with a Live Agent option under Get Assistance. Why?


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Environment

Expense > Concur Support Portal

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

User is not finding the Chat with a Live Agent feature under Get Assistance , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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