3823637 - Why are Room Rate and Tax fields showing different layouts when Hotel expense is itemized?

When itemizing a Hotel expense, employees sometimes have separate fields for Room Rate and Tax, and sometimes just the Room Rate field opens up. For the Tax fields to pop up, we need to click on 'Add Tax fields' on the itemization tab. Policy and expense type configuration are the same.

I noticed the layout of the fields Room Rate and Tax show up differently when Hotel expenses are being itemized: sometimes just a single line for Room Rate appears, and other times the lines for Room Rate and Tax show up. Why is this happening if the configuration is the same for the Expense and for the user's policy? , KBA , CON-EXP-ADM-EXT , Expense Types , CON-CA , Cross Applications , Problem