SAP Knowledge Base Article - Preview

3823687 - Why do I get a lower rate when I call the hotel directly than what I get when I book in Concur?

Symptom

Traveler searches for a hotel in Concur and sees a rate. They then call that hotel and asks what the rate is for the same night. Hotel offers a lower rate than what was available in Concur


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Environment

Travel

Product

Concur Travel all versions

Keywords

Lower rate when calling the hotel directly to book then when booking in Concur , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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