Symptom
Traveler searches for a hotel in Concur and sees a rate. They then call that hotel and asks what the rate is for the same night. Hotel offers a lower rate than what was available in Concur
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Environment
Travel
Product
Concur Travel all versions
Keywords
Lower rate when calling the hotel directly to book then when booking in Concur , KBA , CON-MOB-TRV-HTL , Hotel , Problem
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