3823691 - ICCE error: "Processing Error. The server could not process the uploaded item. Try uploading the CCDI document again."

Symptom

When attempting to import NWIC Card data using the Import IC Card Expense (ICCE) feature in the mobile app, the following error appeared:

Processing Error. The server could not process the uploaded item. Try uploading the CCDI document again.
User-added image

What should I do?

Environment

Expense > Japan Public Transportation (JPT)

Product

Concur Expense all versions

Keywords

ICCE error: "Processing Error. The server could not process the uploaded item. Try uploading the CCDI document again." , KBA , CON-EXP-JPT-GEN , JPT General , Problem

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