SAP Knowledge Base Article - Preview

3823736 - Why Can't I View or Attach Receipts to Credit Card Transactions with Rich Card Data and Automatically Attached Card Receipts on the SAP Concur Mobile App?

Symptom

I attempted to view my credit card transaction receipts on the SAP Concur mobile app, but the receipts were not visible with errors like 'We're sorry. An error occurred. Please try again later'.
Additionally, i can't attach (or remove) additional receipts to the card transaction entry.


Error


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Environment

Expense > Mobile - Expense

Product

Concur Expense all versions

Keywords

View and attach receipts on rich card transaction on the SAP Concur Mobile App. , KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem

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