SAP Knowledge Base Article - Preview

3823767 - Why is the PAR/Level 2 STAR not available in user's profile when using TP API 2.0 synchronization

Symptom

There isn't a PAR/Level 2 STAR field visible in any user's profile on the site, yet the users are fully synchronized. How is this possible?


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Upon reviewing the user's profile, the PAR/Level 2 STAR field is absent. However, the user remains fully synchronized across Concur, TP API 2.0, and the GDS. , KBA , CON-CA-USP , User Profile , Problem

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