SAP Knowledge Base Article - Preview

3823807 - Error: "There are no segments in your itinerary (record locator xx-xxx-xxx-xx)" when booking travel

Symptom

When attempting to select the 'Reserve and Continue' button to finalize my trip, I am getting the following error:  

"There are no segments in your itinerary (record locator xx-xxx-xxx-xx)"

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Environment

TRV>Profile

Product

Concur Travel all versions

Keywords

The traveler is unable to complete their booking due to error on the finalize trip page , KBA , CON-CA-CMP-MCF , Manage Custom Fields , CON-CA-USP , User Profile , Problem

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