Symptom
When users click Rules, under Penalties, a ticket is shown as Non-Refundable.
When users click on Benefits and Services > under Flexibility > Changes > it shows Non-changeable ticket, however, if we move down under More Details- AT CHARGE- it shows Changeable Ticket.
The information shown is inconsistent
Read more...
Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
Concur Travel shows changeable ticket with fees as non-changeable ticket in the Benefits / Services tab. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview