SAP Knowledge Base Article - Preview

3823887 - Error: "Violation of UNIQUE KEY constraint 'UK_USER_PROFILE_GUUID'. Cannot insert duplicate key in object 'CUP.USER_PROFILE'".

Symptom

We are receiving the below error when the employee import file is processed, how can we resolve it?

An Unexpected Error occurred attempting to save UserProfile information for the employee with EmployeeId= [XXXXX]. The following details should be communicated to Concur Client Support. Details: Violation of UNIQUE KEY constraint 'UK_USER_PROFILE_GUUID'. Cannot insert duplicate key in object 'CUP.USER_PROFILE'. The duplicate key value is (XXXXX). SQLState [23000] Error Code [2627] Violation of UNIQUE KEY constraint 'UK_USER_PROFILE_GUUID'. Cannot insert duplicate key in object 'CUP.USER_PROFILE'. The duplicate key value is (XXXXX)."


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Environment

Travel > Expense Data/Integration

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

resolving employee import error , KBA , CON-CA-TLS-IEM , Import / Extract Monitor , CON-TRV-ADM-USR-PRO , Profile , CON-CA-TLS-IEM-JOB , Scheduled Jobs , Problem

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