SAP Knowledge Base Article - Preview

3823900 - Error: "Credit Card Error: Invalid card details" when booking Travelfusion flight

Symptom

The user receives the error message below when booking a Travelfusion flight (easyJet) at the Review and Purchase page.

"Sorry, we are unable to complete your booking"

This error can be triggered by:

  • "Invalid card details" edetail="EasyJet: Payment cannot be processed. Payment cannot be authorised by the Bank [1000]"
  • Credit Card Error - Invalid card details: The cardholder name cannot exceed 30 characters. Enter a valid cardholder name. Also, verify your security code (Amex 4 digits, Mastercard and Visa 3 digits.)"

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

The user receives the error message: "Credit Card Error: Invalid card details" when booking a Travelfusion flight. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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