3824003 - An Unexpected Error occurred attempting to save UserProfile information for the employee with EmployeeId= [XXXXX]. The following details should be communicated to Concur Client Support. Details: error: Principal with lookup type 'companyId,employeeNumber'

Symptom

The error is occurring because the user is already active in the system. When attempting to create or update the user profile, the system will reject the process if the profile already exists.

Environment

T&E Integration

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Whille running a 320 import you get an error An Unexpected Error occurred attempting to save UserProfile information for the employee with EmployeeId= [XXXXX]. The following details should be communicated to Concur Client Support. Details: error: Principal with lookup type 'companyId,employeeNumber' with provided value already exists , KBA , CON-CA-ADM-USR , User Administration , Problem

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