Symptom
We have a requirement that travelers must choose a reason code when a car rule is violated. If there is no rule violation on a car booking, we expect to see reason code PB write to the PNR. We are finding that if a car rule is violated, the violation code will write to the PNR when it goes through File Finishing. However, if a rule is not violated, reason PB is not writing to the PNR.
Read more...
Environment
Travel > Core Travel
Product
Concur Travel all versions
Keywords
Writing a default reason code for car bookings when there is no policy violation , KBA , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview