SAP Knowledge Base Article - Preview

3824069 - Employee Import Error: "Travel information for employee with employee ID [XXX] cannot be imported. The corresponding employee must be in the expense system or have a valid 310 record in this import file."

Symptom

Our daily Employee Feed has triggered an error while updating the travel information for an employee. The error states this employee doesn’t exist within the SAP Concur system. How do I fix this issue?


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Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions ; Concur Invoice all versions

Keywords

Employee import triggered an error stating that the Travel Information for an employee could not be saved because the employee doesn’t exist in the expense system , KBA , CON-CA-TLS-IEM , Import / Extract Monitor , Problem

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