Symptom
It's important to understand that a posting failure could occur not only due to concur configuration but also due to the SAP configuration, therefore troubleshooting is required to understand where the issue may be.
Before creating a support ticket with SAP Concur:
- Reach out to your system administrators and check your system configurations on both the SAP and Concur side.
- &1 represents SAP tax code and &2 represents Concur tax code
- The SAP system administrator provides the posting error with &1, &2, document type, document ID, and revision ID.
- Verify data coming in JSON to your SAP FI System How can I verify the data sent from Concur to SAP ICS (JSON file)?
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Environment
Expense > SAP Integration (ICS)
Product
Concur Expense all versions
Keywords
Tax Reclaim Rate are all 0% for different receipt types. , KBA , CON-EXP-ADM-TAX , Tax Administration , Problem
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