SAP Knowledge Base Article - Preview

3824096 - Why am I getting Error 500 while saving a profile in User Administration (Invalid List Item)?

Symptom

I am trying to update or modify a user profile in User Administration, but when I click "Save" I receive the following message:
Sorry, something went wrong.  The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrator or Help Desk. (Error 500)

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Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Travel all versions

Keywords

I am trying to update or modify a user profile in User Administration, but when I click "Save" I receive the following message: Sorry, something went wrong. The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrator or Help Desk. (Error 500) , KBA , CON-CA-USP , User Profile , Problem

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