SAP Knowledge Base Article - Preview

3824098 - Error in logs: "message": "Error - credit card", "otaCode": 365"

Symptom

I am unable to complete a hotel booking in Concur Travel and receive an error indicating a credit card issue during the booking process.

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

This article explains why a hotel booking fails with the error “Error - credit card” (Error Code: "hl-750365") and what to check when the credit card is rejected during booking. , KBA , CON-TRV-ADM-USR-PRO , Profile , CON-MOB-TRV-HTL , Hotel , Problem

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