SAP Knowledge Base Article - Preview

3824138 - Error in logs: "Invalid Emergency Contact Person Section. There must be at least one address or telephone or e-mail specified"

Symptom

When I save the Traveler Profile I see a generic error starting with
"Concur saved your profile to the database but was unable to save it to the reservation system. Please contact SAP Concur support and share the following correlation ID code: XXXXX And here is the request ID code for the error:XXXXX"

save profile error with request id.png
In GDS logs the following error can be found:

"Invalid Emergency Contact Person Section. There must be at least one address or telephone or e-mail specified"


Read more...

Environment

Travel > Profile > Sabre

Product

Concur Travel all versions

Keywords

When I save the Traveler Profile I see a generic error. In the logs there is: "Invalid Emergency Contact Person Section. There must be at least one address or telephone or e-mail specified" , KBA , CON-CA-USP , User Profile , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.