SAP Knowledge Base Article - Preview

3824150 - Why are the elements in the hotel passive segment mixed up?

Symptom

User booked a hotel without any error and PNR was successfully created. But when checking the PNR in GDS the order of the elements is mixed up. 
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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Passive segment in the PNR contains all data, but the order of the elements is incorrect , KBA , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , CON-MOB-TRV-HTL , Hotel , Problem

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