SAP Knowledge Base Article - Preview

3824189 - How do I view cases in the Support Portal?

Symptom

I have access to the Concur Support Portal as an Authorized Support Contact (ASC). I want to log in and see all the support cases related to my company and my user access, but I am unsure how to find and filter these cases.


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Environment

Expense > Concur Support Portal

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

View your support cases in the Support Portal as an Authorized Support Contact (ASC). , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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