Symptom
User booked reservations via Ctrip app, and they cannot find several reservations under Available Expenses. Additionally, users confirmed that they didn't reimburse them in Expense Report. Ctrip confirmed that they have post the itinerary, why user cannot find?
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Environment
Expense > Expense Administration
Product
Concur Request all versions
Keywords
Users cannot find some Ctrip reservations under Available Expenses , KBA , CON-CA-ADM , Administration , Problem
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