SAP Knowledge Base Article - Preview

3824197 - [Ctrip]Why part of itineraries are not shown in User's available expense list?

Symptom

User booked reservations via Ctrip app, and they cannot find several reservations under Available Expenses. Additionally, users confirmed that they didn't reimburse them in Expense Report. Ctrip confirmed that they have post the itinerary, why user cannot find?


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Environment

Expense > Expense Administration

Product

Concur Request all versions

Keywords

Users cannot find some Ctrip reservations under Available Expenses , KBA , CON-CA-ADM , Administration , Problem

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