SAP Knowledge Base Article - Preview

3824213 - Why a user was not created through employee import and the run history does not show any error?

Symptom

We did a 305 (or 300) employee import to create new users and noticed that an employee was not created and cannot be found in Concur. Also the run details do not show any errors and we would expect to be able to see a user profile.


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Environment

Expense > Jobs Import

Product

Concur Expense all versions

Keywords

We imported a new user through 305 (or 300) employee import but we cannot find the user although the run details do not contain any related errors , KBA , CON-TRV-ADM-USR-PRO , Profile , CON-CA-TLS-IEM , Import / Extract Monitor , CON-CA-TLS-IEM-JOB , Scheduled Jobs , Problem

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