SAP Knowledge Base Article - Preview

3824238 - Error: " Travel information for the employee with employee ID [XXX] cannot be imported. The Expense User role was specified but the employee was not found in the expense system or in a valid 300 record in this import file”

Symptom

Trying to understand why ‘XXX’ is not loading in Concur. ‘310’ record employee import file has been sent to create a ‘Travel’ profile for the specified Employee ID and it has encountered an error: "Travel information for the employee with employee ID [XXX] cannot be imported. The Expense User role was specified but the employee was not found in the expense system or in a valid 300 record in this import file."


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Environment

Expense > Jobs Import

Product

Concur Expense all versions

Keywords

Why Employee ID: "XXX' has encountered an error and profile has not been setup in Concur via employee import? , KBA , CON-CA-ADM , Administration , Problem

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