Symptom
We use Profile Template to synchronize profiles from Concur to Amadeus GDS. The line containing APIS (Advanced Passport Information System) element SR DOCS is not synchronized in case of some users.
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Environment
Travel > Templates
Product
Concur Travel all versions
Keywords
The Profile Template line containing passport information is not synchronized to Amadeus GDS. This is not happening to all users in general, but only to some of them. , KBA , CON-CA-USP , User Profile , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , Problem
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