SAP Knowledge Base Article - Preview

3824408 - Why am I not getting my e-receipts from App Center (Uber- Individual User Connection, Lyft, etc)?

Symptom

My users are not receiving their e-receipts after connecting to the App Center App. The App Center App shows that we are connected to it when we go to the App Center listing, but the e-receipts are still missing.


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Environment

Expense > Integration - App Center Apps

Product

Concur Expense all versions

Keywords

In the event that e-receipts are not being received from 3rd party apps and all the settings in Concur show that the connection is working , KBA , CON-EXP-ERT , E-Receipts , CON-CA-APC , App Center , Problem

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