SAP Knowledge Base Article - Preview

3824421 - Why was a Travelfusion booking not created in Concur Travel, but user received the airline confirmation?

Symptom

A user was making a Travelfusion booking which ended up in an error and no PNR was created in Concur Travel. However, after some time, the user received an email confirmation from the airline.   


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Environment

Travel

Product

Concur Travel all versions

Keywords

A Travelfusion booking failed in Concur and no PNR was created. The airline confirmation email was received a few moments later. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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