SAP Knowledge Base Article - Preview

3824436 - Why were Non-Air Bookings sent to the Agency?

Symptom

When air bookings are made in Concur, the bookings are sent to the travel agency for fulfillment - to issue the tickets.  

When non-air bookings (hotel and/or car-only reservations) are made, we expect Concur not to send the bookings to the agency, as the travel agency does not issue actual tickets for non-air bookings.  We need to know why non-air bookings are sent to agency.


Read more...

Environment

Travel > Reporting - Travel

Product

Concur Travel all versions

Keywords

Non-air bookings (car and/or hotel only bookings) are sent to TMC invoice queue , KBA , CON-SRV-TRV-SUP-PAC , PNR Acquisition , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.