Symptom
When air bookings are made in Concur, the bookings are sent to the travel agency for fulfillment - to issue the tickets.
When non-air bookings (hotel and/or car-only reservations) are made, we expect Concur not to send the bookings to the agency, as the travel agency does not issue actual tickets for non-air bookings. We need to know why non-air bookings are sent to agency.
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Environment
Travel > Reporting - Travel
Product
Concur Travel all versions
Keywords
Non-air bookings (car and/or hotel only bookings) are sent to TMC invoice queue , KBA , CON-SRV-TRV-SUP-PAC , PNR Acquisition , Problem
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