Symptom
Users may experience difficulties in adding Salesforce data to Concur with Salesforce Connector because their Salesforce profiles lack necessary permissions. The package in use must be version 2.319 - if this is not the version installed kindly refer to the article [Salesforce] How can I update the Concur Salesforce Connector to Version 2.319? | Salesforce
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Environment
Expense > Integration - Packaged Connector
Product
Concur Expense all versions ; Concur Invoice all versions
Keywords
Users may be unable to retrieve data from Salesforce due to permission restrictions. , KBA , CON-INT , Integrations , Problem
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