SAP Knowledge Base Article - Preview

3824459 - Error: "Routing Error - Invalid seat options: Choose a valid seat option. Each passenger must select a seat for all segments in this booking."

Symptom

User receives an error after selecting seats for both segments for AerLingus: "Sorry, we are unable to complete your booking"
Routing Error-Invalid Seat Options: Choose a valid seat option. Each passenger must select a seat for all segments in this booking. 


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Environment

Travel>Direct Connect

Product

Concur Travel all versions

Keywords

User receives an error after selecting seats for both segments , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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