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SAP Knowledge Base Article - PreviewSymptom
For any issues and/or concerns relating to a customer's funding account, Shift4 will only reach out to the designated primary and secondary contacts listed on the funding account page. Additionally, when reaching out to the contacts, Shift4 will provide a Ticket ID number within the email subject line along with an explanation describing the nature of the discrepancy.
Note: All correspondence between Shift4 and the funding account contacts will be via email only.
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Environment
Expense Pay & Invoice Pay
Product
Concur Expense all versions ; Concur Invoice all versions
Keywords
KBA , CON-EXP-ADM-ADF , Add Funding Account , Problem
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