SAP Knowledge Base Article - Preview

3824566 - [ADP] Why does the ADP HR Connector not update the name and other fields in the travel settings?

Symptom

SAP Concur receives changes from the ADP WFN via nightly API. The employee's name for expenses is being properly updated, however, that is not passed through to Travel, why is that?
Example: Richard W Michell is the correct name on expenses. However, Travel Shows him as Richard William Mitchell which is incorrect.


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Environment

Expense > Integration - Packaged Connector

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Travel all versions

Keywords

The ADP HR Connector is an SAP-managed integration solution where it automates the dataflow between ADP and the Concur Expense Settings and does not have the capability to update the Invoice and Travel Settings of Concur. , KBA , CON-INT , Integrations , Problem

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