SAP Knowledge Base Article - Preview

3824625 - Why does the e-receipt is displaying the employee name instead of the actual vendor name?

Symptom

One of our users is receiving v4 e-receipts from the app center (Seamless App), but the vendor name displayed on the transaction itself shows the employee name instead of the actual vendor.
The receipt images itself contains the correct vendor name. When the this e-receipt is matched with the corresponding credit card transaction (contains the correct vendor name) the vendor name on the smart expense is inherited from the e-receipt (incorrect vendor). 
User-added image

User-added image



User-added image


Read more...

Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions

Keywords

Incorrect Vendor Name on E-receipt , KBA , CON-EXP-ERT , E-Receipts , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.