3824626 - [ADP] Error: "User Not Authorized; P_UUID=xxxxxxxxx" in the ADP HR Connector

Symptom

Please assist with investigating and resolving this issue. The Employee Import is not receiving a file from the ADP HR Connector. The integration status shows "Success - No File" or "File Not Received," and we are unsure what is causing the issue or how to resolve it.

Environment

Expense > Integration - Packaged Connector

Product

Concur Expense all versions

Keywords

The ADP Integration Team is receiving the "User Not Authorized; P_UUID=xxxxxxxxx" in the ADP HR Connector, which has been traced to ADP Workforce Now (WFN) access being disabled in NetSecure. As a result, the connector is unable to authenticate and retrieve data from ADP Workforce Now, causing the integration to fail. , KBA , CON-INT , Integrations , Problem

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