SAP Knowledge Base Article - Preview

3824650 - Why receipts captured via expenseIt or emailed to receipts@expenseit.com are not appearing under available expenses?

Symptom

I have emailed a few receipts to receipts@expenseit.com and upon checking, they did not arrive in my profile, neither the ones I captured via camera when using the app nor when directly uploading receipts within a report.


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Environment

Expense > ExpenseIt Expense > Imaging/Receipts (Not E-Receipts)

Product

Concur Expense all versions

Keywords

Receipts submitted through ExpenseIt or emailed to receipts@expenseit.com do not appear under Available Expenses , KBA , CON-CA-ADM , Administration , Problem

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