Symptom
User complains, that one segment of the hotel reservation consisting of several Hotel bookings did not appear in the PNR as Passive segment is not Created due to Which Concur PNR is not generated even though Passive segment is enabled in configuration.
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
Why a hotel booking confirmed in the travel itinerary does not appear in PNR? , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-MOB-TRV-HTL , Hotel , Problem
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