SAP Knowledge Base Article - Preview

3824667 - Travel Custom Profile Fields - Why does "Allow users to edit this field on their profile" and "Display this field on the My Profile page" auto enable when "Required is checked?

Symptom

In Concur Travel, when configuring a User Field under Manage Custom Fields, administrators have the option to mark fields as required for completion by users under Conditional Settings.

Image of Conditional Display Settings in Custom Profile Fields > User Fields

One common point of confusion is the behavior of the system when this "Required field" setting is enabled.

Specifically, when the Required option is selected for a custom field, Concur automatically enables the settings that allows users to see and also edit the field in their profile. This functionality is built into the system and cannot be decoupled.

Administrators may find this concerning if they prefer users not to have visibility and/or be allowed to manually update certain profile fields. 


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Required custom profile fields automatically enable edit and display settings unexpectedly. , KBA , CON-CA-CMP-MCF , Manage Custom Fields , Problem

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