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3824683 - [ADP] Error: "Operation Not Permitted (Status Code 403)", in the ADP Payroll Connector

Symptom

We received an error when the ADP Payroll Connector ran. Please see below for a screenshot of the error message.

User-added image

Error Details
javax.script.ScriptException: java.lang.Exception: java.lang.Exception: Error in subprocess "Post to ADP API Call":
- Error Details: HTTP error: javax.script.ScriptException: java.lang.Exception: java.lang.Exception: Status: 403
Error message: {"confirmMessage":{"confirmMessageID":{"idValue":"12312321","schemeName":"confirmMessageID","schemeAgencyName":"APIMP"},"createDateTime":"2023-06-15T18:26:51.611Z","requestReceiptDateTime":"2023-06-15T18:26:51.641Z","protocolStatusCode":{"codeValue":403},"protocolCode":{"codeValue":"http"},"requestStatusCode":{"codeValue":"failed"},"requestMethodCode":{"codeValue":"POST"},"sessionID":{"idValue":"nZh8+wgh5t2HD+THVaNkZX4s8hg=","schemeName":"sessionID","schemeAgencyName":"APIMP"},"requestETag":"A1231234324","requestLink":{"href":"/events/payroll/v1/pay-data-input.modify","rel":"related","method":"POST"},"resourceMessages":[{"processMessages":[{"messageTypeCode":{"codeValue":"error"},"userMessage":{"messageTxt":"Operation Not Permitted"}


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Environment

Expense > Integration - Packaged Connector

Product

Concur Expense all versions

Keywords

The ADP Payroll Connector is failing because the Payroll permission is disabled in ADP. , KBA , CON-INT , Integrations , Problem

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