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3824717 - Why is the email address not updating on a Travel only profile when using the employee import?

Symptom

We are trying to update the email address on a user's travel profile using the 310 employee import record, but the email address is not being updated. There is no error on the import file for the user. Why is this occurring?


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Environment

Travel > Expense Data/Integration

Product

Concur Travel all versions

Keywords

Email address on Travel profile not updating via 310 employee import , KBA , CON-CA-TLS-IEM-JOB , Scheduled Jobs , CON-TRV-ADM-USR-PRO , Profile , Problem

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